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SupportDesk
Tickets on this account. Not Discord-only.
Open a ticket from the same login that holds the server and the invoice. The Discord icon in the header is the community invite — it is not the official support queue.
Knowledge base
Guides for game, web, and billing — on this login.
Platform status
Public health for game nodes, web origin, and billing.
Open a ticket
SupportDesk is the official channel. Email [email protected].
Billing and account mail: [email protected]
Client AreaFrequently Asked Questions
SA-MP tests, CS 1.6, Discord.js, and filtered ports — same answers as the rest of the site.
TitanShield SA-MP plans run in Frankfurt from €4.79/mo with no slot cap, MySQL, and a filtered port 7777. Verified accounts can start a free 3-day SA-MP test (512 MB) from the store.
Yes. CS 1.6 is in the catalogue on Germany nodes. AMX Mod X, jailbreak, and deathmatch plugins upload from the game panel after payment.
Most Pawn gamemodes and plugins run on open.mp unchanged. Order an open.mp plan, copy the gamemode, and keep the same MySQL. Check the open.mp compatibility list for rare plugins.
Discord bot plans start at €3.00/mo in Germany. Node.js is the default image. You set the bot token in the panel after payment — not at checkout.
Yes. The default game port is filtered on every plan. Shared servers never take that default port. Dedicated IP is an add-on if you need a reserved address.
PayPal and TitanShield account credit. There are no cryptocurrency checkouts on this site.
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